The field for Facility Type on your claims comes from the what you have input for the field Facility Type within Admin > General > Locations > open your location > Billing & Claims Information section > Facility type. As an example, if you select "11 - Office," your Facility Type on all claims will be "11 - Office."
If the Facility Type needs to be changed on a claim, it can be updated within the insurance invoice.
Example: The location's Facility Type is the default of "11 - Office." However, the claim you are currently processing is a DME claim that requires "Facility Type: 12 - Home." There are four charges on the insurance invoice.
- Open an insurance invoice.
- Single click on a line item.
- In the Invoice Item Detail modal, for the Facility Type field, select "12 - Home."
- Click 'Save.' Note: Repeat steps #2 - #4 for each line item.