When an invoice has an item that was transferred to a different invoice, and you try to remove the transferred item, the system displays an alert message.
- When the system displays "The invoice #1234 (the invoice number is inserted) cannot be altered because it has already been Paid," open the invoice number that is displayed in the alert message.
- Change the status from Paid to Active.
- Return to the original invoice and remove the item.
- Change the invoice status as needed for additional edits or refunds.