The Patient Summary may print empty pages due to multiple blank spaces in the field for Additional Information.
Delete Blank Pages
- Access Admin > General > Practice Preferences > Additional Preferences > Patients > Patient Summary > Additional message.
- Insert your cursor within the Additional Message field.
- Press the down arrow key on your keyboard until the cursor stops moving.
- Press the backspace key on your keyboard until the cursor moves to the last line of text.
- Click 'Save.'
- Log out and log in again. Note: This step must be completed for the administrative changes to be applied.