Why does the Patient Summary print with empty pages?

The Patient Summary may print empty pages due to multiple blank spaces in the field for Additional Information. 

Instructions

Delete Blank Pages

1.  Access Admin > General > Practice Preferences > Additional Preferences > Patients > Patient Summary > Additional message.
2. Insert your cursor within the Additional Message field.
3. Press the down arrow key on your keyboard until the cursor stops moving.
4. Press the backspace key on your keyboard until the cursor moves to the last line of text.
5.  Click 'Save.'
6. Log out and log in again. Note: This step must be completed for the administrative changes to be applied.