Deactivated providers continue to display within the schedule until your schedule filter has been updated.
Instructions
- Access Schedule > Filter > Custom Filter.
- Uncheck the box for the deactivated provider within the Employees section.
- Click 'Set as Default.'
- Click 'Save.'
Recommendation: Prior to unselecting the deactivated provider from the Employee section, it is recommended that you remove/delete all events associated to that provider.