Create a Prep Encounter - Part 1

As patients come back into your office post-COVID-19, it is understandable that some may prefer to spend as little time as possible in your practice. Incorporating a Prep Encounter into your workflow can reduce the time spent acquiring patient information at the front desk by at least 10 minutes per patient, safeguarding both staff and patients.

A Prep Encounter can be used to collect and organize any medical history or patient data needed for the in-person encounter over the phone or through electronic document exchange.

Here are a few important points to note about implementing Prep Encounters into your patient workflow:

1. Prep Encounters do not need to be put on the schedule.
2. They can be administered on the fly, and captured in the encounter history of the patient.
3. The technician can call the patient and start the Prep Encounter over the phone.
4. The Prep Encounter can include the COVID-19 screening questions.
5. The Prep Encounter does not need to be signed by the OD.

Watch our short video to learn how to create a Prep Encounter in as few as 10 minutes, and incorporate it into your patient workflow. (The following video is an excerpt from the 4 Recommendations for the New-and-Improved Post-COVID-19 Exam recorded webinar.)

Click Here to watch the 4 Recommendations for a New-and-Improved Post-COVID-19 Exam on-demand webinar in its entirety.

Additional Information

• Create a Prep Encounter - Part 2