The Validate Duplicate Appointments feature enables or disables the validation of multiple active appointments for a patient. The following instructions are to edit the Validate Duplicate Appointments feature.
- Access Admin > General > Practice Preferences > Additional Preferences > Schedule.
- For the setting "Validate appointment times," click 'Yes.' Note: This preference must be set to Yes to enable the duplicate appointments feature.
- For the setting "Validate duplicate appointments," click 'Yes.'
- Click 'Save.'
- Log out and log in to see the changes associated to the setting.