| Requirement |
Minimum |
Recommended |
Internet Speed
- Requirements based off the number of concurrent users accessing RevolutionEHR within each physical location.
- Faster download speeds result in improved performance. Minimum speeds may still result in brief delays as data loads.
|
- 4 Mbps download <5 users
- 8 Mbps download 5-10 users
- 16 Mbps download 10-20 users
- 23 Mbps >20 users
|
- 8 Mbps download <5 users
- 16 Mbps download 5-10 users
- 32 Mbps download 10-20 users
- 50 Mbps >20 users
|
Browser
- Only the most recent version of the 'Recommended' browser(s) is supported.
- Minimum browsers or browsers not listed in this document may be used, but may not be immediately supported if an issue due to a browser update occurs.
|
- Google Chrome
- Microsoft Edge
- Safari
|
|
Operating System
- Older versions may still work with RevolutionEHR. However, only the current version will be supported.
- If not operating the most current version, ensure that your OS is still HIPAA compliant.
|
- Windows 10
- Mac OS X Yosemite 10.10 or later
- Android: Version 5.0 or later
- iOS: Version 11 or later
|
- Windows 10 or later
- Mac OS Big Sur or later
- Android: Version 5.0 or later
- iOS: Version 11 or later
|
Screen Resolution
- All screen resolution recommendations are based on a Zoom setting of 100%.
- Lower screen resolution settings result in increased scrolling.
|
- Desktop: 1366x768 or higher
- Tablet: 1366x768 or higher
- Mobile: 1440x2960 (Landscape mode)
|
- Desktop: 1920x1080 or higher
- Tablet: 1280x800 or higher
- Mobile: 1440x2960 (Landscape mode)
|
| Hardware Requirements |
|
|
Additional Software
- Exporting and printing from RevolutionEHR requires external software for viewing.
|
- Spreadsheet application (e.g. Excel or Open Office)
- PDF application (e.g. Adobe Reader)
|
- Spreadsheet application (e.g. Excel or Open Office)
- PDF application (e.g. Adobe Reader)
|
Notes
- Ensure revolutionehr.com is "safe listed" for all Firewalls and Anti-virus software.
- Ensure Pop-up Blockers and JavaScript Blockers are DISABLED for revolutionehr.com.
|
The service level you purchase from your Internet Service Provider defines the download and upload speed, however, you want to analyze the actual speed you are achieving. There can be any number of reasons that cause you to achieve lower rates than those quoted by your ISP.
Your internet speed can be tested for free at http://speedtest.net. If you need assistance with running the tests or analyzing the data, contact RevolutionEHR customer service.
