The following instructions are to write-off a patient's invoice balance by line item.
- Open a patient's invoice.
- Ensure the invoice is in Authorized status.
- Click 'Transfer Items.'
- In the Transfer Items modal, click 'Write-off.'
- Select a Write-off Reason from the dropdown menu.
- In the Transfer column, input an amount for the line-item(s).
- Click 'Save.'