How do I view a historical image of a submitted electronic claim?

The following instructions are to view a historical image of a submitted electronic claim.

Instructions

1. Access the invoice > Claim History.
2. Click the ellipsis for the line item of the claim. See Example
3. Select View Data File. Note: A Notepad screen, or something similar, displays with the data of the submitted electronic file. If needed, within the Notepad screen, access Format > Word Wrap.

Alternative Instructions

1. Access Accounting > Claims.
2. Input search criteria.
   • Submit Status: Submitted.
   • Submit Method: Electronic.
   • Note: Advanced Search may be helpful to narrow your search.
3. Click the checkbox for the appropriate claim.
4. Click the Actions downdown menu.
5. Select View Data File.
6. Select View Data File. Note: A Notepad screen, or something similar, displays with the data of the submitted electronic file. If needed, within the Notepad screen, access Format > Word Wrap.

Additional Information

• Historical images of printed claims are not available.