The following instructions are to remove a discount that was applied to the invoice balance by using the Add Discount feature.
Instructions
- Access Accounting > Invoices > search for and open the invoice with an existing discount.
- Ensure the invoice is in Active status and is Pending.
- Locate the line item within the invoice grid that displays DISCOUNT in the Code column.
- Click the remove icon to the far right for the item located in step #3.
- In the Remove Item modal, click 'Yes.'