The three most common reasons RevIntake Patient Registration data will not populate within their Encounter are incomplete intake forms, the encounter was started before the intake forms were completed or the patient is a walk in.
- Incomplete intake forms: When a patient does not complete their registration forms their answers are not saved to RevolutionEHR
- Encounter started before intake completed: If an encounter is started before the patient completes their intake forms the link between RevIntake and RevolutionEHR is broken. This prevents their registration from being sent to RevolutionEHR.
- Walk-in patient: The patient can be scheduled and fill out their intake forms in the office, but the intake paperwork will only be available within the RevIntake Dashboard.
If the patient has completed their registration but it is not available in their encounter or the patient record the PDF containing their answers will still be available within the RevIntake Dashboard.