RevEngage identifies appointment reminders and appointment confirmations that have a shared phone number. Instead of sending multiple text messages for individual reminders or confirmations, the recipient of the shared phone number receives one message that includes a list of individual appointments.
Within the text message of an appointment confirmation request, the receiver's message includes a link to access the list of appointments to confirm. The screen that includes the list of appointments allows the receiver to toggle a checkbox to confirm each appointment individually, thus, allowing them to essentially confirm and not confirm depending on their situation.