Your scanner MUST have TWAIN compatibility to use scanning within RevolutionEHR and the TWAIN drivers must be installed on your computer. Access the manufacturer's website and search for their specific drivers to download.
Documents and images can be scanned directly into RevolutionEHR. The scanning feature is available through the Documents/Images component of a Patient's File.
Scanning is available through the use of the third-party web based TWAIN interface. The TWAIN software is available through Dynamsoft and can be accessed through the internet. Download and setup instructions are available below. Your scanner MUST have TWAIN compatibility to use scanning within RevolutionEHR and the TWAIN drivers must be installed on your computer. Access the manufacturer's website and search for their specific drivers to download.
Please note, Fujitsu ScanSnap scanners are not TWAIN compatible.
Instructions
Admin
- Access Admin > General > Practice Preferences > Additional Preferences > Integrations > Enable Scanning Integration.
- Click 'Yes.'
- Click 'Save.'
- Log out and log in to see the changes associated to the setting.
Patients
- Access Patients > search for and open a patient > Documents/Images.
- Click 'Scan.'
- File size is limited to 25MB (scan or physical upload). If you are having issues or getting errors scanning, it is likely the file size is too large. Your scanner settings could be higher than necessary. Most scanners default to extremely high DPI to handle image quality scans, but this results in very large file sizes. For text scans, you can use a much lower DPI setting or save as a tiff file, instead of saving as a pdf. Lowering the resolution, scanning in black and white, and scanning fewer pages are also ways you can create a smaller file.
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In the popup window that opens, do NOT follow the instructions. Click 'X' to close the window.
- The first time you click Scan, different browsers produce different screen images in the popup window. Select the link available in the bottom right-hand corner to download the plug-in appropriate to your operating system.
- Each browser type produces different download instructions. Follow the prompts to install.
- Close and restart your browser. This completes the scanning setup.