HCFA Box 32 - Alternate Service Location

The following instructions are to change the address for Box 32 of the HCFA for an individual claim.

Instructions

The instructions for updating Admin are only needed one time. When your system has all service locations updated, you need to follow the instructions for updating the invoice.

1. Access Admin > Vendors/Partners > Alternate Service Locations.
2. Click the + icon.
3. In the Name field, input the service facility name. Note: If you have multiple practice locations with the same name, it is important to differentiate within the Name field so the appropriate location is obvious to the user. e.g., Vision Practice - Foxwood Dr, Vision Practice - Cambridge Dr.
4. In the NPI field, input the NPI for the service location.
5. Enter the full address using the fields for Address, City, State/Prov, and Zip Code. Note: The remaining fields do not populate in the claim and are not required.
6. Click 'Save.'

Invoice

1. Open an invoice.
2. Ensure the invoice is in pending.
3. Access the Additional Claim Info tab.
4. In the field, (32) Alt Service Location, select from the dropdown menu. See Example
5. Click 'Save.'
6. Authorize the invoice.