Overview
A Terminal Payment Receipt in RevPay is a PDF copy of the receipt generated directly from the payment terminal at the time a credit card transaction is processed. These receipts can be viewed or printed at any time for recordkeeping or customer reference. Terminal Payment Receipts are also available for payments processed through online payment links or the virtual terminal, providing a consistent receipt format across all RevPay payment methods.
Instructions
- Open the invoice.
- Select Payment History.
- Select the 'Print' icon for the RevPay line item.
- Print the terminal-style receipt.
Receipt Printing Options for RevPay Terminals
RevPay offers different terminal models with varying receipt-printing capabilities.
| Terminal Model | Description | Receipt Printing |
|---|---|---|
| AMS1 | Small, handheld terminal | Not supported |
| S1F2 | Larger terminal with a built-in printer | Supported |
| P630 | Terminal supporting wired/Ethernet or Wi-Fi connectivity | Not supported |
What receipt-printing options are available for S1F2 terminals?
S1F2 terminals support four receipt-printing configurations:
- Merchant and Patient Receipts (Default): Prints both the practice's merchant copy and the patient's copy.
- Merchant Receipt Only: Prints only the practice's merchant copy.
- Patient Receipt Only: Prints only the patient's copy.
- No Printed Receipts: Disables both merchant and patient receipt printing.
How do I change my receipt-printing preferences?
Receipt-printing preferences cannot be changed directly by the practice on the terminal.
To request a change, contact RevolutionEHR Customer Support and specify your preferred receipt-printing configuration.
Support will coordinate the configuration change with the Payments Support team.
Once the change is completed, it typically takes approximately 2–4 hours for the updated preference to take effect on the terminal.