RevPay - Create and Manage Recurring Payments

Overview: Using RevPay to Set Up Payment Plans for Recurring Payments

Introduction

This article explains how to create and manage payment plans using RevPay. Payment plans allow practices to automatically collect scheduled payments from a patient’s saved card on file, helping simplify balance management and improve payment consistency.

Before You Begin

Before a payment plan can be created:

• The patient must have a saved card on file or a card available to add 
• The saved card will be used for all recurring payment transactions associated with the payment plan. 

What Information Is Required

When setting up a payment plan, users will configure:

• Total payment amount — the total balance to be collected 
• Payment frequency — how often payments will be processed (for example: weekly or monthly) 
• Number of payments — the total number of installments
• Start date - the date the first payment will be processed

Instructions 

1. From the Patient File open the Account Component
2. Select the 'Recurring Payments' tab.  
3. Select 'Add'.  
4. Select a saved card or add a new card.
5. Enter the Recurring Schedule   
   1. Select the payment frequency.  
   2. Enter the number of payments.  
   3. Enter the total payment amount.  
   4. Select the start date.  
6. Select 'Calculate'.  
   1. RevPay automatically calculates the payment schedule 
   2. Users can review a payment summary before finalizing the plan
7. Select 'Set Up Recurring Payment'

How Automatic Payments Work

Once the payment plan is active:

• RevPay automatically processes payments using the saved card on file 
• Payments are posted automatically on their scheduled dates 
• Each payment is created for the appropriate amount based on the payment plan schedule 
• Automatically generated payments are marked as Pending Payments

Apply Pending Payment

1. Access Accounting > Payments.
2. In the Status field, click 'Pending.'
3. In the Payment Source field, click 'Recurring.'
4. Select appropriate 'Payer Type'
5. Click 'Search.'
6. Select the pending payment.
7. Select the Invoice(s) - The Payment Amount in the upper right is not editable and is equal to the amount applied to the credit card
8. Enter the 'Payment' for each applicable invoice
9. Select 'Apply Payments.'

As pending payments are applied the Payment Status of the Recurring Payment will be updated and can be reviewed at any time in the Recurring Payments tab within the Patient’s Account Component: