We understand that your practice’s needs may change over time. If you need to cancel an ancillary service associated with your RevolutionEHR account, please follow the process below.
Cancellation Requirements
Cancellation of an ancillary service requires 30 days’ notice.
To protect your account and ensure we are receiving the request from an authorized individual, the cancellation request must come from the account owner.
If the request is submitted by someone other than the account owner, additional authorization will be required and may delay the cancellation process.
How to Request a Cancellation
To begin the cancellation process, email your request to customersupport@revolutionehr.com and let us know which ancillary service you would like to cancel.
Please include:
- Your practice name
- The ancillary service you would like to cancel
- The name of the individual requesting the cancellation
- Any additional information that may help us identify the service or account
Once we receive the request, our team will verify that it was submitted by an authorized individual and confirm the next steps.
When Will My Service End?
Ancillary services are subject to the required 30-day cancellation notice. Your service will remain active during the applicable notice period.
Our team will provide confirmation of your cancellation and the effective cancellation date once your request has been reviewed and processed.
Need Help?
If you aren't sure who is authorized to request the cancellation, which RevolutionEHR account the service is associated with, or have other questions about the cancellation process, please contact RevolutionEHR Support. Our team can help you determine the appropriate next steps.