A family member cannot be removed if one of the following is present:
- The family member being removed is designated as a guarantor for one or more family members.
- The family member being removed has a designated guarantor set in Demographics.
To resolve the error, remove the guarantor association within Demographics in the appropriate patient's file(s).
- Access Patients > search for and open a patient > Demographics.
- Within the Other Information section, in the Guarantor field, remove the designated guarantor.
- Click 'Save.'