Emergency Access to RevolutionEHR

Emergency access allows an employee to log in to RevolutionEHR regardless of any restrictions that might be assigned to their username.   

• When a user accesses the system with the emergency access process, our Access Log displays the access in a unique way.
• If an employee does not have "Allow Emergency Access" set in their employee file, they will not be allowed to log in when using the emergency URL.
• If the employee has no access restriction set within their employee file, the use of emergency access is not needed. 
• Emergency access is only available through a special RevolutionEHR URL. 

Instructions

Setup

1. Access Admin > Employee/Roles > Employees > search for and open an employee > Login Details.
2. Click the checkbox beside "Allow Emergency Access." See Example
3. Click 'Save.' 
4. Log out and log in. 

Access

1. Access the emergency URL (currently unavailable in Canada):
   • US practices.
2. Input Username and Password. 
3. Click the checkbox for Emergency Access.
4. Click 'Login.'
5. The employee has access to all areas of the system without any restrictions.