Emergency Access to RevolutionEHR

Emergency access allows an employee to log in to RevolutionEHR regardless of any restrictions that might be assigned to their username.   

Emergency access is only available through a special RevolutionEHR URL.  

Setup Instructions

1. Access Admin > Employee/Roles > Employees > search for and open an employee > Login Details.
2. Click 'Edit.'
3. Click the checkbox beside Emergency Access.
4. Click 'Update.' 
5. Log out and log in. 

Access Instructions

1. Access the emergency URL:
   1. US practices.
   2. Canada practices.
2. Input Username and Password. 
3. Click the checkbox for Emergency Access.
4. Click 'Login.'
5. The employee has access to all areas of the system without any restrictions. 

Additional Information

• When a user accesses the system with the emergency access process, our Access Log displays the access in a unique way.
• If an employee does not have "Emergency Access" set in their employee file, they will not be allowed to log in when using the emergency URL.
• If the employee has no access restriction set within their employee file, the use of emergency access is not needed.