RevIntake allows you to ask patients to write an online review of their experience OR collect specific feedback through a series of survey questions. Select the type of feedback you'd like to request from your patients.
Online Reviews
- Select the "I want my patients to write online reviews on Google, Facebook, Yelp" radio button. See Example
Enter your social media URL
- You may enter multiple social media sites separated by a comma. See Example
Communication Settings
- Review and edit messages as appropriate. Note that text between the ## tags should not be edited or removed. This personalizes the messages and presents the link to your social media URL. See Example
Collect feedback via set of questions
- Select the "I want to collect specific feedback through a set of questions" radio button.
- Upload a word or PDF document with the list of questions you'd like to become survey. You may include open ended questions, multiple choice questions or a combination. See Example
Communication Settings
- Review and edit messages as appropriate. Note that text between the ## tags should not be edited or removed. This personalizes the messages and presents the link to your feedback survey. See Example
Indicate when and how often you'd like to request feedback from your patients
- These settings will depend on the type of feedback you're requesting. Example: For online reviews you may send the request just once; for contact lens satisfaction surveys you may request a response multiple times. See Example
