The following instructions are to include a taxonomy code on a paper claim. Verify with the insurance company if they require a taxonomy code for the following:
- Billing Provider Taxonomy Code in box 33b.
- Rendering Provider Taxonomy Code in box 24j.
To find the Taxonomy Code associated to the Group NPI or the Rendering Provider NPI, access the NPPES NPI Registry.
If you have questions about the taxonomy code instructions, please contact Customer Support as incorrect information can cause claim rejections.
Instructions
Taxonomy Code in Box 33b
- Access Admin > Vendors/Partners > Insurance Companies > open the insurance company.
- In the Claim Information section, in the Group Number field, enter your Billing Provider Taxonomy code.
- In the Qualifier field, select ZZ-Provider Taxonomy.
- Ensure there is not a checkmark for NPI Only on Claims.
- Click 'Save.'
Rendering Provider Code in Box 24j
Employees - Providers
- Access Admin > Employee/Roles > Employees > open the provider > Provider Details > Provider Insurance IDs.
- Click '+ Add.'
- In the Add Provider Insurance ID modal:
- In the Company field, select the insurance company in the dropdown menu.
- In the Qualifier field, select ZZ-Provider Taxonomy.
- In the ID field, enter the Rendering Provider's Taxonomy Code.
- Click 'Save.'
- Click 'Save.'
Insurance Company
- Access Admin > Vendors/Partners > Insurance Companies > open the insurance company.
- In the Claim Information section, ensure there is not a checkmark for NPI Only on Claims.
- Click 'Save.'