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  • Associate Encounter to Optical Order
  • Associate Order and Encounter Invoices
  • Batch Process Orders
  • Can an order be created for only a frame?
  • Can multiple orders be printed at the same time?
  • Canceled Order In Error
  • Change Order Before it is Completed
  • Copy an Existing Optical Order Search Report
  • Determine an Employee's Action on an Order
  • Edit Order Status
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Orders - On Hold Status

  • October 31, 2023 19:54
  • Updated

The following instructions are to place an order in On Hold status.

Instructions

  1. Open an order.
  2. Click 'On Hold.'
  3. In the On Hold modal, input a Reason. Note: This step is optional.
  4. Click 'Yes.'
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Related articles

  • How do I find orders with On Hold status?
  • Invoices - On Hold
  • Edit Order Status
  • Assign Guarantor
  • Process Orders with Patient Owned Frame
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