Optical

Training Videos

• Video - Contact Lens Order
• Video - Contact Lens Order on an iPad
• Video - Contact Lens Returns
• Video - Create an Order
• Video - Eyeglass Order
• Video - Frame Information in the Order

Label Printing and Barcode Scanning

• Barcode Scanner Compatibility
• Barcode Scanning
• Label Printer Recommendation
• SKU Generation

Inventory Reconciliation

• Training Videos

• Inventory Reconciliation
• Inventory Reconciliation - Count
• Inventory Reconciliation - Create Report
• Inventory Reconciliation - Reconciled
• Inventory Reconciliation - Review
• Inventory Reconciliation - Zero Out Physical Inventory

Inventory Transfer

• Create Transfer
• Inventory Transfer

Optical Orders

• Add and Deactivate Remake Reason for Optical Orders
• Associate Encounter to Optical Order
• Batch Process Orders
• Can an order be created for only a frame?
• Can multiple orders be printed at the same time?
• Canceled Order In Error

Product Catalog

• Training Videos

• Add and Edit Product Categories
• Add HCPCS Code to Product(s)
• Add Product
• Add RGP Materials
• Add Sunglasses to Inventory
• Add Tint to RGP Lenses

Services Catalog

• Copy Services in Inventory from One Location to Another Location

Vendors and Labs

• Add New Lab for VisionWeb Orders
• Blank VisionWeb Page When Selecting "Send to VisionWeb"
• Can I change the quantity packaging if the prescription was authorized for a different quantity?
• Change VisionWeb Password
• Duplicate Entry of Same Manufacturer Displaying in Dropdown Menu
• How do I remove labs that display as inactive?