Optical
Training Videos
- Video - Contact Lens Order
- Video - Creating an Order
- Video - Frame Information in the Order
- Video - Optical Billing Slider
- Video - Optical Status Buttons
- Video - Optical Summary
Label Printing and Barcode Scanning
Optical and Inventory Management
- Inventory Reconciliation
- Inventory Reconciliation - Count
- Inventory Reconciliation - Create Report
- Inventory Reconciliation - Reconciled
- Inventory Reconciliation - Review
- Print Inventory Reconciliation Report
Optical Orders
- Associate Encounter to Optical Order
- Can an order be created for only a frame?
- Can multiple orders be printed at the same time?
- Canceled Order in Error
- Determine an Employee's Action on an Order
- Enhanced Orders
Services and Product Catalog
- Add and Edit Product Categories
- Add RGP Materials
- Add Tint to RGP Lenses
- Change Size and/or Color for Frames in Inventory
- Contact Lenses with Multiple Packaging Options
- Copy Individual Products in Inventory from One Location to Another Location
SmartFlow
- Can I order a contact lens trial through the SmartFlow processor if it is not authorized?
- Contact Lens Parameters With SmartFlow
- Quick Guide - SmartFlow
- SmartFlow - ABB - Contact Lens Orders
- SmartFlow - ABB - Getting Started
- SmartFlow - CooperVision - Contact Lens Orders
Vendors and Labs
- Add New Lab for VisionWeb Orders
- Can I change the quantity packaging if the prescription was authorized for a different quantity?
- Duplicate Entry of Same Manufacturer Displaying in Dropdown Menu
- How do I remove labs that display as inactive?
- What if I receive an error message when transmitting a SmartFlow order?