Optical

Training Videos

• Video - Contact Lens Order
• Video - Creating an Order
• Video - Frame Information in the Order
• Video - Optical Billing Slider
• Video - Optical Status Buttons
• Video - Optical Summary

Label Printing and Barcode Scanning

• Barcode Scanner Compatibility
• Barcode Scanning
• Label Printer Recommendation
• SKU Generation

Optical and Inventory Management

• Products
• Training Videos

• Inventory Reconciliation
• Inventory Reconciliation - Count
• Inventory Reconciliation - Create Report
• Inventory Reconciliation - Reconciled
• Inventory Reconciliation - Review
• Print Inventory Reconciliation Report

Optical Orders

• Associate Encounter to Optical Order
• Can an order be created for only a frame?
• Can multiple orders be printed at the same time?
• Canceled Order in Error
• Determine an Employee's Action on an Order
• Enhanced Orders

Services and Product Catalog

• Training Videos

• Add and Edit Product Categories
• Add RGP Materials
• Add Tint to RGP Lenses
• Change Size and/or Color for Frames in Inventory
• Contact Lenses with Multiple Packaging Options
• Copy Individual Products in Inventory from One Location to Another Location

SmartFlow

• Can I order a contact lens trial through the SmartFlow processor if it is not authorized?
• Contact Lens Parameters With SmartFlow
• Quick Guide - SmartFlow Setup
• SmartFlow - ABB - Contact Lens Orders
• SmartFlow - ABB - Getting Started
• SmartFlow - CooperVision - Contact Lens Orders

Vendors and Labs

• Add New Lab for VisionWeb Orders
• Can I change the quantity packaging if the prescription was authorized for a different quantity?
• Duplicate Entry of Same Manufacturer Displaying in Dropdown Menu
• How do I remove labs that display as inactive?
• What if I receive an error message when transmitting a SmartFlow order?