General Information
- Associate Encounter to Optical Order
- Associate Order and Encounter Invoices
- Batch Process Orders
- Can an order be created for only a frame?
- Can multiple orders be printed at the same time?
- Canceled Order In Error
- Change Order Before it is Completed
- Copy an Existing Optical Order Search Report
- Determine an Employee's Action on an Order
- Edit Order Status
- Error Message When Opening an Order
- Error Message When Printing an Order
- Eyeglass Order With a Frame Restyle
- How do I add a frame to an order without taking it from physical inventory?
- How do I add options within the dropdown menus for Lens Options, Tints, and Coatings?
- How do I find orders in quoted status?
- How do I find orders with On Hold status?
- How do I find the patient that ordered a frame that has arrived without the name attached to the frame?
- How do I sell eye drops from my practice's stocked items?
- How do I sell miscellaneous items from my practice's stocked items?
- How do I sell OTC medications from my practice's stocked items?
- How does a provider receive credit for the charges associated to an order?
- Manufacturer - Deactivate
- Non-Rx Frames are not Available when Creating an Eyeglass Order
- Optical Invoice Charges to Insurance
- Optical Order - Patient Quote
- Optical Package Pricing
- Order Costs - Contact Lens
- Order Costs - Eyeglasses
- Order Costs - Frame Only