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  3. Optical Orders
  4. General Information

General Information

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  • Orders - On Hold Status
  • Orders - Remove On Hold Status
  • Patient Purchases Directly From Your Contact Supplier
  • PD History Within an Order
  • Process Orders with Patient Owned Frame
  • Progressive Lenses - Add to Optical Order
  • Remake an Optical Order with a Price Change
  • Remake Reason for Optical Orders - Add
  • Report to Find Who Purchased a Frame
  • Restocking Fee
  • Return an Optical Order
  • Sell Contact Lenses from Practice Stock
  • Sunglass Invoices
  • Track a Parts Order for Eyeglass Frames
  • Track Patients with Multiple Eyeglasses
  • Update Orders in Bulk
  • VisionWeb - Canada - Setup
  • What is the difference between Change Order and Remake Order?
  • What is the difference between Dispensed and Complete within an order?
  • Why is the patient's quote blank?
  • Why is the price for my contact lens order not updated from a recent price change?
  • Why is the Transmit button not enabled for use on an Optical order?
  • Wrong Processor Selected on an Order
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