Restocking Fee

The following instructions are to add a restocking fee for products returned to inventory.

A restocking fee can be added to the original invoice of the returned item, or you can create a new invoice. It is recommended offices determine what is best practice for consistency.

Instructions

1. Access Inventory > Products.
2. Hover your cursor over the + icon.
3. Select Add Product.
4. In the Category field, select the appropriate category, possibly Miscellaneous. Note: Access Inventory - Add Product Category.
5. In the Manufacturer field, select from the options. Note: Access Manufacturer - Add.
6. In the Model field, input Restocking Fee.
7. Complete the required fields.
   • If one fee applies to all restocked items, input the amount in the Retail Price field.
   • If you intend to have multiple fee options, you can either:
     • Update the Retail Price each time you need to use this on an invoice. 
     • Create multiple restocking fee entries, using unique identifiers within the Model field.
8. Click '+Add Product.'
9. Click 'Save.'