Change Order is used when changes are required after an order has been Approved.
- The new order contains a hyperlink to the original order in the header for easy review and comparison.
- The original order is automatically updated to a status of Canceled.
- Invoices created in the original order will automatically be added to the Billing screen of the new order after the new order is Approved.
- All items (new or existing) on the new Change order will display as Billable Items in the Billing tab. Assign new items to invoices as appropriate. Assign charges that were already added to an invoice from the original order as Non-Billable.
- Any items removed or changed will no longer be Billable Items. If those items were assigned to an invoice from the original order, however, they will remain assigned. Open the invoices and remove any items that are no longer needed.
Remake Order is used when an order has been filled by the lab but needs to be remade for any reason.
- The new order contains a hyperlink to the original order in the order header for easy review and comparison.
- The original order is automatically updated to a status of Remade.
- Invoices created in the original order will automatically be added to the Billing tab of the new order after the new order is Approved.
- All items (new or existing) on the new order will automatically be assigned as Non-Billable. It is most common that remakes do not incur new charges, but items can be assigned to invoices from the Non-Billable tab, as needed.