This error displays when a patient does not have a date of birth in Demographics. RevolutionEHR requires a DOB in Demographics. However, when a data import from another software is completed, there are occasions where a DOB may not be included in the data imported.
- Access Patients > search for and open a patient > Demographics.
- Click 'Edit.'
- In the DOB field, enter date of birth.
- Click 'Update.'