The system provides two ways to determine an employee's action on appointments.
Instructions
Schedule
- Access Schedule > Filter icon > Custom filter.
- In the Calendar Item Status section, check the boxes for Office Canceled and Patient Canceled.
- Click 'Save.'
- Click the canceled appointment within the schedule.
- In the Appointment pane, access Notes,
- The User column displays the username for the employee.
- The Description column displays the appointment information.
Patients
- Access Patients > search for and open the patient > Exam History > Appointment History.
- Open the appointment.
- In the Appointment Notes section,
- The User column displays the username for the employee.
- The Description column displays the appointment information.