Marco Connect - Capture Device Data

Complete the instructions for Marco Connect and Marco Connect - Test Configuration before continuing with this information. 

Instructions

1. Click the Marco icon on your desktop and log in using your regular RevolutionEHR username and password.
2. A patient list displays. (The list of patients includes encounters that are active and not marked complete.) Click 'Select' beside the correct patient.
3. Marco Connect software communicates directly with the RevolutionEHR servers, thus, you do not need to be logged into RevolutionEHR for the interface to work. If you are in a patient encounter when using Marco Connect, click the refresh button to load the new data.

Frequently Asked Questions

• Partial Data Submissions: This issue is caused by the computer temporarily shutting down to save power. To disable power save: 
  1. Open "Device Manager."
  2. Click 'Universal Serial bus controllers.'
  3. Click 'Generic USB Hub.'
  4. From the Properties dialogue box, click the 'Power Management' tab.
  5. Uncheck "Allow the computer to turn off this device to save power."
  6. Click 'OK.'
  7. Repeat steps 3 through 6 for all "USB Root Hub" that are listed. 
• Login Error Message: If the Login Error message is displayed, settings must be manually modified. 
  1. Access the following file location on your hard drive. C:\Program Files (x86)\Marco Ophthalmic\Marco Connect\Resources\revolutionehr.ini
  2. Copy the file and paste the backup in the same location. The revolutionehr.ini file contains settings that are specific to a practice and the production URL of the device web services. 
  3. Open the file using Notepad.
  4. Update the URL:
     • For US locations: https://devices.revolutionehr.com/ws/services/device?wsdl
     • For Canada locations: https://devices.revolutionehr.ca/ws/services/device?wsdl
  5. Update the Location number. To obtain Location Number: Access RevolutionEHR > Admin > General > Locations. (Make a note of the location number assigned to your location.)
     • Note: The UserName and Password cannot be modified. These are encrypted and cannot be updated in Notepad. 
  6. Click 'File' and select 'Save.'
  7. Click 'File' and select 'Exit.'
• Unsupported Location: An error may display that indicates Marco connect is not available within the United States. To fix this issue:
  1. Open "Control Panel."
  2. Double-click "Region and Language."
  3. In the dialogue box, click the 'Formats' tab.
  4. In the "Format" dropdown menu, select "English (United States)."
  5. Click 'OK.'