Rejection Message: Initial Treatment Date Cannot be a Future Date

The message most often displayed for Post Op claim rejections is when the surgery date is not entered on the initial treatment date of the Additional Claim Info tab of the invoice. Note: The surgery date must be entered in two fields on the invoice.

Instructions

1. Open an invoice.
2. Select the service line item.
3. In the Invoice Item Detail screen, input Service Dates. Note: There are two date fields, both fields must be completed. See Example
4. Click 'Save.'
5. Access the Additional Claim Info tab, in the Initial Treatment Date field, located in the Electronic Claim Codes section, input the surgery date. See Example
6. Click 'Save.'